FAQ2018-11-05T22:42:02+00:00

YOU’VE GOT QUESTIONS, WE’VE GOT ANSWERS (FAQ)

WHY SHOULD I HIRE A DOG WALKER?2018-07-31T16:46:43+00:00

In the words of Cesar Milan, “All dogs need exercise to lead balanced, healthy lives…As your dog’s pack leader you must help her expend her energy in a productive way.  For all dogs this means a daily walk…  Dogs are animals, and animals need to travel and discover the world.”

We all care deeply for our dogs, and have good intentions to take them for walks.  But life is busy, and we have many competing commitments and obligations.  You may also have physical limitations that prevent you from being able to get outside, to give your dog the exercise it needs.

Whatever your reasons, we’re here to help.  They say it takes a village to raise a child, and our fur babies are like our children in many ways.  Let Adventure Tails join your village and help care for your dog to create a happy, well balanced member of your family.

As professional walkers we are reliable, knowledgeable, trustworthy, and have a love and passion for dogs.  Because it’s our career, we are invested in ensuring your dog, and your home is safe and well cared for.

WHY IS A MEET & GREET REQUIRED PRIOR TO THE FIRST SERVICE?2019-02-20T11:40:59+00:00

The consultation gives the walker the opportunity to meet you and your dog, as well as learning the house rules and where supplies are kept.  It’s a great time for you to get to know us and ask questions.  In addition, it gives us an opportunity to clarify any questions we have about your instructions.  We also use this time to collect your keys or other entrance to your home.  The initial consultation is free and is required prior to the first service.

WHAT IF MY DOG DOESN’T GET ALONG WITH OTHER DOGS?2018-07-31T16:25:52+00:00

Our private walks are perfect for dogs who may not be as socialized with other dogs.  We maintain safe distances from other dogs while on our adventures, to ensure all parties are safe and secure.

CAN YOU HELP WITH POTTY TRAINING DURING PUPPY VISITS?2018-07-31T16:26:57+00:00

Yes, we absolutely can!  We can also reinforce training and commands puppy has been learning.

WHAT AREAS DO YOU SERVICE?2019-02-20T11:12:12+00:00

We services the city of Peterborough and surrounding areas within a 10 minute drive of the city limits.  For services taking place outside the city limits a travel charge may apply.  For areas a little further afield feel free to contact us anyway, and if we are able to help we will!

WHAT IS YOUR CANCELLATION POLICY?2019-02-20T11:14:43+00:00

Cancellations under 24 hours are charged in full (no refunds). Cancellations with more than 24 hours notice will be refunded.

Holiday care if available at time requested is charged in full (no refunds).

Our holiday list: Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Labour Day, Thanksgiving Day, Christmas Eve thru New Year’s Day

DO YOU WORK WITH REACTIVE OR AGGRESSIVE DOGS (OR CATS)?2019-02-20T11:33:28+00:00

We will talk to you about your dog’s leash reactivity and accept him/her at our discretion.  Unfortunately, at this time we are not able to work with aggressive pets.  Contact us and we’ll put you in touch with an expert who is able to help.

WHAT IS PETSITTING IN PETERBOROUGH AND HOW DOES IT WORK?2019-02-20T11:34:50+00:00

A pet sitter will visit your dog or cat in your own home. The sitter might come several times a day, live-in (you would have to clarify the number of hours), or even spend the night.  All our services are customized to your pet’s needs.

Each visit includes potty breaks, fresh water, food during feeding times, litter box cleaning, walks when requested (overnights include an evening and morning walk), house checks, and treats if allowed!  We will bring in your mail/packages, water plants, and turn on/off lights as requested to give your home that “lived-in” feel.

The minimum number of visits for dogs is 3 visits with one being a minimum half hour walk. The minimum number of visits for cats is one every other day, we prefer daily for most cats.  For cats that are 7 years or older, we require daily check-ins unless there is an okay from the vet to do every other day.

HOW WILL I KNOW HOW MY PET IS DOING WHILE I’M AWAY?2019-02-20T11:35:46+00:00

We keep you up-to-date with a journal sent via email after each visit.  These messages include notes from our visit, cute pictures of your pets, check-in and check-out times, as well as a GPS map of any walks taken!  You will be able to reply and stay in constant contact with your Adventure Tails team.